Frequently Asked Questions

IDEX Wallet is a secure, multi-chain wallet that allows you to store, send, and stake crypto assets while keeping full control of your private keys. It’s designed for easy access to the IDEX ecosystem and broader DeFi space.

The wallet connects directly to supported blockchains, letting you manage tokens, view balances, and interact with staking or trading features – all without leaving the app.

Yes – the app is completely free. There are no hidden fees or subscriptions. The only costs are standard blockchain network fees (gas) that apply when you make on-chain transactions like transfers or staking.

IDEX Wallet supports major EVM-compatible networks including Ethereum, Polygon, BNB Chain, Arbitrum, Avalanche, Base, and many others – with more integrations continuously added.

Yes. You can use the wallet right after installation – no registration or KYC required. Your wallet is fully decentralized and tied only to your recovery phrase.

Yes. IDEX Wallet is available for Windows, macOS, and Linux. A mobile version is currently in development, providing the same self-custodial experience on the go.

Anyone who wants secure and easy access to manage or stake digital assets across multiple networks – from new users exploring DeFi to experienced traders.

Yes. Your private keys are stored locally and never leave your device. All actions require your confirmation, ensuring you stay in full control of your assets.

Download IDEX Wallet for your operating system and follow the simple setup steps. A recovery phrase will be generated – store it safely as it’s the only way to recover your funds.

Yes. You can import wallets from MetaMask, Trust Wallet, or other EVM-compatible wallets using your seed phrase or private key. Hardware wallet support is also available.

Once installed, open the IDEX Wallet app and log in using your password or biometric verification. No sign-up or third-party account is required.

All assets are stored on their respective blockchains. The wallet simply gives you a secure interface to access and manage them – IDEX never holds or stores your funds.

You can restore it at any time using your recovery phrase on any device with IDEX Wallet installed. For security reasons, the phrase is never backed up or stored online.

Yes. The wallet integrates with the IDEX decentralized exchange and other DeFi protocols, letting you swap and trade assets without leaving the app.

Any supported ERC-20 or network-compatible token across Ethereum, Polygon, BNB Chain, and other listed networks.

You only pay standard trading and network fees set by the connected protocol. IDEX Wallet itself doesn’t charge any extra transaction fees.

Trades are executed instantly within the wallet interface, with final on-chain confirmation depending on network speed.

Yes. The wallet keeps a local record of your swaps and trades, and you can also verify all transactions directly on the blockchain.

Yes. Every trade is signed by your private key and broadcast securely through your connected node – no intermediaries or custodians involved.

Open the staking section in your wallet, select a validator or delegation pool, and confirm the amount you want to stake. The process is fully on-chain.

Stakers receive a share of network trading fees. The average annual percentage yield (APY) typically ranges between 10–18%, depending on participation and network activity.

Yes. You can request to unstake after the current reward cycle. The unbonding period is usually between 7–14 days.

Delegators need at least 100 $IDEX, while validators require a minimum of 100,000 $IDEX and a dedicated setup.

No. IDEX Wallet is fully non-custodial – you are the only one with access to your private keys and assets.

They are encrypted and stored locally on your device. IDEX Wallet never sends or stores keys on any remote servers.

Each transaction requires your manual confirmation, showing full details before signing – ensuring transparency and safety.

Always double-check transaction data. Once signed, blockchain transactions cannot be reversed. Only interact with trusted dApps.

Yes. All smart contracts integrated with the IDEX ecosystem are regularly reviewed and externally audited to ensure network safety.

No personal information or wallet data is collected. The wallet operates completely locally and privately.

Only download from the official website and double-check URLs. If you believe your wallet was compromised, move your funds to a new wallet immediately.

No. The wallet itself is free to use – only standard blockchain gas or protocol fees apply.

A small portion of staking rewards is used to cover network and validator costs, depending on the staking pool you join.

No predefined limits. You can send, trade, and stake any amount your wallet balance allows.

Each transaction requires gas in the native token of the network (ETH, MATIC, BNB, etc.). You’ll see the fee estimate before confirming.

Yes, on some supported Layer-2 networks or during promotional campaigns where the protocol subsidizes gas costs.